body { font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif; display: flex; background: #f4f6f9; margin:0; }
.sidebar { width: 260px; background: #1a233a; color: white; height: 100vh; overflow-y: auto; }
.logo { padding: 20px; font-size: 20px; font-weight: bold; border-bottom: 1px solid #25304a; text-align:center; }
.menu { list-style: none; padding: 10px 0; margin: 0; }
.menu li a { display: block; padding: 12px 20px; color: #a1a9b7; text-decoration: none; font-size: 14px; }
.menu li a i { width: 25px; }
.menu li.active a, .menu li a:hover { background: #24304d; border-left: 4px solid #4318FF; color: white; }
.menu-header { padding: 15px 20px 5px; font-size: 11px; text-transform: uppercase; color: #6c7a9c; font-weight: bold; }
.main-content { flex: 1; padding: 30px; height: 100vh; overflow-y: auto; box-sizing: border-box; }
.widgets { display: grid; grid-template-columns: repeat(4, 1fr); gap: 20px; margin-bottom: 20px; }
.widget { background: white; padding: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05); }
.content-panel { background: white; padding: 20px; border-radius: 8px; box-shadow: 0 2px 5px rgba(0,0,0,0.05); margin-bottom:20px; }
table { width: 100%; border-collapse: collapse; } th, td { padding: 10px; text-align: left; border-bottom: 1px solid #eee; }
.badge { padding: 4px 8px; border-radius: 4px; font-size: 12px; color: white; font-weight:bold; }
.bg-success { background: #28a745; } .bg-warning { background: #ffc107; color:black; } .bg-danger { background: #dc3545; } .bg-info { background: #17a2b8; } .bg-secondary { background: #6c757d; }
.btn { background: #4318FF; color: white; padding: 8px 15px; border:none; border-radius:5px; cursor:pointer; text-decoration:none; font-size:14px;}
.btn:hover { background: #2b0fa1; }
.ticket-msg { background: #fff; padding: 15px; border-radius: 8px; border-left: 4px solid #4318FF; margin-bottom: 15px; box-shadow: 0 2px 5px rgba(0,0,0,0.05); }
.ticket-msg.admin { border-left-color: #05CD99; background:#fafffa; }
.ticket-header { display:flex; justify-content: space-between; font-size: 12px; color: #666; margin-bottom: 10px; padding-bottom:10px; border-bottom:1px solid #eee;}
textarea { width: 100%; padding: 10px; border: 1px solid #ddd; border-radius: 5px; box-sizing: border-box; resize: vertical; min-height:100px; margin-bottom:10px;}
select { padding:8px; border:1px solid #ddd; border-radius:4px; }